Contact us
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At Rapidely, we are committed to delivering exceptional support to enhance your experience with our platform. Whether you have technical queries or questions about your subscription, weβre here to help.
For immediate assistance, please use our smart AI-powered documentation search bar. Itβs designed to provide quick and precise answers.
If the documentation does not resolve your issue, or if you need information regarding your subscription, our human support team is just a click away. Open the Support section and click on Technical support
Our dedicated support team is available on weekdays from 9 AM to 5 PM CET. For times when we are not online, you can leave a message, and we will respond as promptly as possible.
Please be respectful and polite
We expect all interactions with our support staff to be conducted with courtesy and respect. We have a zero-tolerance policy for any unacceptable, impolite, or threatening behavior. Offenders will be banned from chat, and in severe cases, from our platform without a refund. Legal action may also be pursued where threats are involved.
Our chat support is tailored for technical inquires about Rapidely. For business or partnership proposals, please reach out via email to contact [at] deelee [dot] consulting with all the necessary details.
In the event of login difficulties, our support team is also accessible directly from the chat feature.