💬Post Discussions

Effective communication is key to creating exceptional content. Scattered emails, missed messages, and delayed feedback can hinder the creative process and impact your team's productivity. That's where Post Discussions comes in. A powerful new feature that brings all your team and client communication directly into the heart of your content workflow.

Discussions provide a centralized hub for all your content-related communication, allowing for seamless collaboration between your team and your clients.

Here's how to make the most of this powerful feature:

Start a Discussion

Discussions are automatically initiated whenever a comment is added to a post.

Clients

1. Navigating to the Client Collaboration Page.

2. Selecting the relevant post.

3. Adding their comment in the designated discussion area.

Team members

1. Opening the post within the content creator.

2. Navigating to the discussion section.

3. Choosing to add either an internal comment (visible only to your team) or a public comment (visible to both your team and the client).

Find Your Discussions

Need to find a specific discussion? No problem! Here's how:

1. Post Composer view: Every post with comments will have its corresponding discussion thread directly accessible within it. Look for the discussion section whether you're in the Client Collaboration Page or the content creator.

2. Collaborate Section: This menu provides a handy list of all discussions, neatly organized by post for easy navigation.

3. Dashboard: Your Dashboard provides a quick overview of any new discussions that need your attention.

4. In Notifications: Stay updated with email and in-app notifications, which will alert you to new discussions and comments in real-time.

Participating in Discussions

Client (collaboration page)

1. Access the Discussion: Find the discussion thread directly within the relevant post on your Client Collaboration Page.

2. Add Your Comments: Share your feedback, ask questions, and provide input directly within the discussion thread.

3. Attach Files for Context: Provide visual references or supporting documents by attaching files directly to your comments.

4. Stay Informed: Keep track of the conversation with email and in-app notifications that alert you to new comments and replies.

Team (page composer)

1. Access the Discussion: Open the relevant post in the content creator and click on collaboration to open the discussion section.

2. Choose Your Comment Type: Decide whether to add an internal comment (visible only to your team) or a public comment (visible to both your team and the client).

3. @Mention Your Teammates: If needed, loop in specific team members within internal comments using @ icon to streamline communication.

4. Attach Supporting Files: If needed, provide context or visual aids by attaching files directly to your comments.

5. Mark Comments as Resolved: Once a comment or task has been addressed, mark it as "resolved" to keep the discussion organized and indicate progress.