Confirm the connection between Facebook page and Instagram Account
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When adding an Instagram Business account to rapidely, you may receive a message "There is no Instagram business profile linked to this Facebook Page", even when the Instagram account appears to be connected in the Facebook page settings.
It also happens that you receive a "" message at the time of posting which is also due to this same situation.
This is due to Meta's internal security rules, which sometimes require confirmation (or reconfirmation) of the connection.
To resolve these two situations, follow the steps below. You can do this in settings or in the .
Follow these steps to verify your connection between the Facebook Page and your Instagram account:
Open the Instagram mobile app and log in to your Instagram Business profile.
Go to your profile (your image in the bottom right-hand corner of the screen)
Select Edit Profile.
In the Public business information section > click on Page
If you see an orange button next to the Facebook page > click confirm
Follow the instructions to the end.
If you don't see the Confirm button, you'll need to disconnect and reconnect your Facebook page from your Instagram account.
Log in to the Instagram account you want to delete on your mobile app.
Account Area > Accounts (at the bottom of the list)
Click Remove next to the profile you wish to reconnect.
Click on Continue and confirm until the end of the questionnaire.
Once the account has been disconnected
In the same section as 3. above
Click on Add an account
Add a Facebook account > continue to the end of the questionnaire
Once the account is reconnected, try posting again.
Follow these steps to check your Instagram connection in Facebook:
Select Settings at the bottom of the menu on the left.
Select Pages from the menu.
Click on the Page that is connected to your Instagram account.
You may be prompted to review the account connection.
Select Review connection and follow the instructions.
If you don't get the message, you'll need to disconnect and reconnect your Instagram account.
Click on Connected Assets > Disconnect
Confirm disconnection
Then, to reconnect > connect active
Click on Instagram Account
Click on Continue to the end (be sure to connect with the desired Instagram account if you manage more than one)
Once you've reconnected, try posting again.
Click on the menu icon at the top right > then on Settings.
If you still receive the message, in support.
Connect to your account.
If you still receive the message, in support.
