Deleting a post from social media
Last updated
Last updated
To delete a post that has already been posted on social media, you can either open your post and delete it in the platform or you can delete certain posts on your social accounts directly from rapidely.
Calendar update delay
There can be an hour delay between the time you delete your post and the moment it is reflected in our calendar.
These are the platforms that allow deleting from third party serviced.
Instagram doesn't allow the deletion by third party services.
TikTok
Tiktok doesn't allow the deletion by third party services.
Click on the post in the calendar to open the post details
In the post details popup click on the Delete button
Validate your choice once you have read the information about the action.
Posts that were not published through rapide.ly cannot be deleted from our platform. For those posts, you will have to open the post on the platform and delete them from there. This change will be reflected the next time our system syncs with the platform (which can take up to an hour).
As our system synchronises with social media platforms only every 30 minutes and keeps a history of the latest posts, you might still see posts that you deleted in our calendar until the next synchronisation. Some platforms like Linkedin only reflect changes sometimes up to a day.
If the posts still appear after two days, contact support and we'll look into it.
