Linking an Instagram account

Things you need to do & know.

To post and schedule on Instagram from a third-party app like Rapidely, you must have either an Instagram Business or Creator account and this account has to be linked to a Facebook page, as required by Instagram.

You cannot connect a personal or private Instagram account.

Step 1: Creating or Converting to a Business or Creator Account

If you already own a personal account, you can easily convert it to a Business or Creator account via your Instagram account settings.

However, in case you don't possess an account yet, creating one from scratch would be the best option. You can find detailed information on how to get initiated here.

It is important to note that you should not connect your freshly created account to Rapidely immediately, and we explain the reasons here.

Step 2: Linking Instagram Account to a Facebook Page

Instagram requires you to have your account linked to a Facebook page so as to post schedules from an external service like Rapidely.

Here is the Instagram help article on how to link your Instagram Account and Facebook page.

In case you don't have a Facebook page yet, you can create one by these steps.

Skipping this step will lead to errors during posting/scheduling.

Step 3: Connecting Instagram Account to Rapidely

1. Navigate to Home > Engage > ⚙️ Connected social channels to open the account management panel

1. Click on Instagram -> Continue with Setup on the pop-up window that appears.

2. Do not click continue. Click on Edit Settings to access Facebook permissions.

1. Ensure ALL the Instagram accounts you want to connect are correctly selected.

2. Verify that ALL Facebook pages linked to your Instagram accounts are also accurately selected.

3. Turn ALL authorizations to YES

1. Then choose your Instagram account again and if there are no other issues, you should get a success message.