Client review emailing
Inform your reviewers about new posts to review, send automatic reminders and keep track of the email delivery status.
Last updated
Inform your reviewers about new posts to review, send automatic reminders and keep track of the email delivery status.
Last updated
Once you've added all the posts that are ready for review in the workflow:
Open the workflow
Click actions > send email
Choose the recipients and write your message (or leave empty if you don't want to add a personalised message)
Click Send email
The recipients will receive an email informing them that they have some new posts to review.
The first time you send an email to a reviewer, we recommend you contact them separately and make sure they add our sender address reviews @ rapidely.app to their list of trusted contacts. If the email arrives in spam, they can move it to the main box and report as "not spam" to ensure future delivery.
If you don't want to use our emailing system, you can send them the URL of the Client page that will lead them to the login review page where they can enter their email to access the posts for review.
To ensure your posts get reviewed on time, Rapidely provides an automatic reminder system that sends emails to your reviewers if they haven't reviewed a post within the set deadline.
>> Visit Client review settings to see how to set this up.
You can keep track of the emails you sent to your reviewers through the rapidely emailing options.
Open your workflow.
Click "actions" > "Settings"
Click on Email History
You will see the status of all emails sent via rapidely and can filter by recipient if needed.
The status of your sent emails can be categorized into three types:
Delivered: This status indicates that the email has successfully reached the recipient's inbox.
Opened: This status shows that the recipient has opened and presumably read the email.
Clicked: This status is displayed when the recipient has clicked on the unique review URL included in your email, indicating they have accessed the posts for review.
If a reviewer does not engage with a post-review email within the set deadline, consider reaching out to them directly to ensure they're receiving the emails and able to access and approve the content effectively.
