🔗Linking your social accounts

Follow these easy steps to link (connect) your social channels to rapidely.

Do not connect brand new Instagram or Facebook accounts

To avoid bots & spammy behaviours, Facebook & Instagram can sometimes limit posting from third party apps on newly created accounts.

To avoid problems with programming / posting, it is recommended to start using programming via an external system only after 15 days of posting content organically on the platform and having a few followers.

Connecting from home page

1. In settings > social media accounts click on Manage connections

1. A new tab will open with tabs for all social accounts you can connect to

1. Click on the social platform you want to connect to and complete the authorization process.

2. Click on All Done to return to the rapidely platform

If you're having trouble connecting your Instagram account, read this article.

If you're having trouble connecting a Linkedin business page, check that you have Super admin rights. Content Admin & Analyst roles won't be able to connect.

We use Ayrshare (a third party supplier) to connect your social accounts, that is why you'll see their logo and not ours in the social connection messages.

1. Your connected accounts will appear at the top of the Engage page.

Adding more / updating social accounts

If you have a multi account subscription with rapidely (Social Pro, Enterprise or Agency), each business account in rapidely has its own social media account connection and you need to complete this process for each account separately.

When the initial setup is done, you can add more accounts, disconnect or change accounts in settings > social media accounts and clicking on Manage connections

Unlinking a social media accounts

Unlinking with scheduled posts

If you have scheduled posts on this social channel, their scheduling will be cancelled when you unlink an account.

To unlink (disconnect) your social media account from rapidely, follow these steps.

1. In settings > social media accounts click on Manage connections

1. Click on a connected account channel you want to disconnect.

1. Confirm unlinking