Managing subscription

How to upgrade, downgrade, cancel and change number of accounts or team members

Upgrade

Increase number of accounts or team members

Downgrade

Cancel my subscription

Upgrade to a higher subscription

If you want more features, team members or accounts, here's how to upgrade your subscription.

1. Click on your user icon in the menu

2. Click on Subscription / invoices

3. Modify plan

4. Choose a different plan

Increase the number of accounts or team members

If you're already on an Agency or Enterprise account and have reached the maximum number, contact support to add team members or accounts.

Downgrade to a lower subscription

If you have a multi-account subscription and want to downgrade:

1. Delete all additional accounts and team members

2. Contact support to make the change

Cancel subscription

You can cancel your subscription at any time.

1. Click on your user icon in the menu

2. Click on Subscription / invoices

3. Cancel plan

4. Choose if you want to cancel immediately or at the end of the paid period.

The cancellation must be made by the user in the system. Cancellation requests will not be processed by e-mail. If you need help, come and chat with us.