Rapidely documentation
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  • 👋Welcome to rapide.ly
  • Introduction
    • 💡Overview
    • ✨Key Features
    • 🛠️Getting started
      • 📝Set up your strategy
      • 🚚Review and move ideas
      • 💻Prepare content & plan or post
      • 🙋Set up your Workflow and Team
  • SECTIONS
    • 💡Ideate
      • Monthly idea generator
        • Strategy
          • 1️⃣Account information
          • 2️⃣Social media
          • 3️⃣Set up your strategy
          • 4️⃣Review & Launch your month of content
          • 5️⃣Use the Month of Ideas suggestions
      • AI Chat
      • My ideas
    • 🥳Create
      • Create a new post
        • Carousel maker
          • Create a carousel
            • Select your options
            • Choose your structure
          • Customize your carousel
          • Carousel design
          • Publish your carousel
        • Duplicate (and rewrite) post
      • Post bundles
      • International Days
      • Your posts
    • 📅Plan
      • Calendar
      • Workflow
        • Internal workflow
        • Client Review
          • How it works
          • Client review settings
          • Client review emailing
          • Composer client review elements
          • The Client view
        • Publishing workflow step
        • Moving posts through the Workflow
        • Workflow symbols
      • Events / Campaigns
    • 📤Posting to social media
      • 🔗Linking your social accounts
        • Linking an Instagram account
      • 📤Posting / scheduling to social media
        • 🔙Cancelling a scheduled post
        • 🗑️Deleting a post from social media
        • 🎠Posting carrousels on social media
        • 💬Posting 1st comment
      • 📈History & Analytics
      • ℹ️Beta - Known limitations & issues
      • 🛠️Troubleshooting
        • I can't connect my accounts
        • I don't see my Facebook account in the list
        • Trouble connecting an Instagram account
        • Instagram / Facebook permissions error
    • ⚙️Settings
      • Account Settings
        • Tokens usage for period
        • Team
      • User settings
        • Manage your Subscription
    • 🛍️Business Accounts
  • FAQ's
    • 🎨Frequently Asked Questions
      • Change email address
      • Update my strategy
      • What are Tokens and how do they work
      • Change user language
      • Refunds
      • Credit card debit not matching subscription price
      • Managing subscription
      • Invoices
      • How to delete my user account
      • Something isn't working
      • Affiliate program
  • SUPPORT
    • 📍Contact us
    • 📍Feature Requests
  • UPDATES
    • 📍Release notes
      • August 2023 - Client review
      • July 2023 - social posting & more
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  1. FAQ's
  2. Frequently Asked Questions

Change email address

PreviousFrequently Asked QuestionsNextUpdate my strategy

Last updated 1 year ago

To change your user email:

  1. Click on your user icon in the menu then user info

  1. In the "email" field, enter the new email address you want to use.

  2. Press Enter or click outside of the field to validate the new address.

Google login

Once you're disconnected your Google account from rapidely:

  • refresh the page

  • change your email or log in with a new Google email

If you're logged in with Google, you'll first need to log out of your rapidely user account by following these instructions:

🎨
https://support.google.com/accounts/answer/112802?hl=en&co=GENIE.Platform%3DDesktop&sjid=15056096827716375559-EU